Order Terms

Order Terms

Welcome to the ordering guide of China Loong Outdoor Furniture Co.,Ltd. As an outdoor furniture manufacturer for international B2B buyers, we aim to make every inquiry, quotation, confirmation, and delivery step clear and efficient. Whether you are sourcing outdoor dining sets, lounge furniture, benches, tables, chairs, umbrellas, or other patio-related products, our team will work with you according to your project needs, product requirements, and order details.

1. Inquiry and Product Selection

Please start by sending us your product request with as much detail as possible. To help us prepare an accurate response, we recommend including product photos, drawings, dimensions, materials, finish color, quantity, target market, and packaging requirements. If you are not sure which model best suits your project, you can also share your application scenario, such as garden, terrace, hotel, restaurant, resort, or commercial outdoor space, and our team will suggest suitable options.

For customized outdoor furniture projects, clear reference information will help us understand your style preference and functional needs more quickly. If you have special requirements for structure, weather resistance, cushion fabric, frame finish, or logo application, please include them in your inquiry.

2. Customization and Quotation

After receiving your inquiry, we will review the specifications and prepare a quotation based on the product type, customization level, order quantity, material selection, and packaging requirements. For outdoor furniture orders, pricing may vary depending on frame construction, surface treatment, cushion details, and other configuration choices.

If customization is needed, we will discuss the available options with you before finalizing the offer. This may include size adjustment, material alternatives, color selection, branding, or packaging design. The final quotation will be issued according to the confirmed specifications and order details.

3. Order Confirmation

Once you approve the quotation, we will proceed with order confirmation. At this stage, we will reconfirm the product specifications, quantities, artwork or logo details if applicable, packaging method, and any special instructions related to shipping or labeling.

For customized items, we may provide drawings, sample references, or other confirmation materials before production begins. After all details are approved, the order will be arranged based on the final agreement and related documents, such as proforma invoice or purchase order, depending on the transaction process.

4. Payment Terms

Payment terms are arranged according to order value, product requirements, and cooperation details. We will confirm the available payment method with you during the ordering stage and include the agreed terms in the final order documents.

For different projects, payment arrangements may vary depending on the order type, customization level, and production schedule. Our goal is to keep the process practical and transparent for both sides, especially for international B2B purchasing.

5. Production and Quality Check

After payment or payment arrangement is confirmed, production will be scheduled according to the order plan. During production, we may keep in contact with you if any details need to be reconfirmed. For customized outdoor furniture, product images, material updates, or sample confirmation may be provided when necessary.

Quality control is an important part of our workflow. We will inspect the products according to the confirmed specifications before shipment. If your order requires special checking points, such as appearance, dimensions, packaging, or logo placement, please let us know in advance so we can include them in the production review.

6. Packing and Delivery

Packing methods will be arranged according to the product structure, order quantity, and transportation requirements. We can discuss suitable packing solutions for export orders to help protect the goods during transit. For outdoor furniture and related products, packaging may be adjusted based on whether the items are shipped fully assembled, semi-assembled, or in flat-pack form.

Shipping arrangements will depend on the destination, order volume, and your preferred logistics method. We can support different delivery plans according to the order details, and the final shipment schedule will be confirmed based on production completion and transportation conditions.

7. After-Sales Support

We value long-term cooperation and remain available after shipment if you have questions about product handling, installation, packaging feedback, or order follow-up. If any issue arises after receiving the goods, please contact us with relevant photos and order information so we can review the situation and communicate with you promptly.

At China Loong Outdoor Furniture Co.,Ltd, we believe good after-sales communication is part of reliable B2B service. Our team is committed to supporting repeat orders, future project requests, and ongoing purchasing cooperation with international buyers.